French Toast Reviews

I've had this issue since August. Their communication with customers is horrible. I had to retell the situation every time I called or sent an email to them. All of this only to find out they do not honor their free exchange program and do not accepts returns or exchanges. They have horrible reviews through other sites. I do not know why my child's school chose to partner with their company. You can easily find other reviews through US-reviews and pissed consumer.

Shirts and pants ordered on Amazon fit great. Blazer and tie ordered from French Toast. Size 12 blazer fits a little snug on my kid. If I order from them again I will have to order 2-4 times bigger.

Horrible experience. I ordered uniforms on 8/2/22 today is 9/14/22. I haven’t received my order and cannot get a straight answer as to when to expect it. I have spoken to 3 supervisors to no avail. The warehouse which is apparently located in VA seems to be a black hole. No one is giving me a straight answer on when to expect my order.

Worse experience ever. I never had to wait that long for 4 polos for my son. They don't care about it and they keep saying I will get them and they can't do anything because I asked for embroidery. After a month, I am still waiting for my son's uniforms. Also, they sell on Amazon and Walmart way cheaper than the French toast website.

I'd give them a zero for their horrible customer service if I could. Once you click submit when ordering, just know you're not getting a refund/return under any circumstance. If you ask to escalate, and point out all the reasons why you need to speak to someone higher up, you won't hear from them. They do not respond to customer service emails within the timeframe posted on their site. Zero communication from the company on the status of your order. You pay and then cross your fingers your order will arrive in 2 months (literally). Over priced for the quality of the clothes. I will never order from here again.

I signed up for their 20% discount when email provided and received a code via email. I attempted to use the promo code in the checkout cart as well as during payment without success.

I contacted the company to ask for assistance on why the discount code they sent me was not working.

The company replied stating the discount included in the price. Which makes me wonder why send a coupon code in the first place.

If I wasn’t FORCED to use this company, I wouldn’t.

Aside from the uniforms taking 8 weeks to get to me. Just after one wash, the embroidered stitching is already falling out.

If I could give negative starts I would. Unbelievably slow! I order 5-6 weeks before school is about to start and still my sons has no uniform first 2 weeks of school. Should I start ordering a year ahead? Are they embroidered by hand and not machine?? It’s horrible

ABSOLUTELY HORRIBLE! Every year it’s the same thing DELAYED SHIPPING. I guess I’m the fool for thinking they’ll do better. Took well over 45 days to get my order and once it was finally received, I had a partial order. They claim some of the items were out of stock when it was time for shipping. Of course it’s out if stock now, look how long it took to ship. Now I placed another order for uniforms and they keep pushing the delivery date back. By the time I receive the order, the school year will be over.

The absolute worst company to order uniforms. Continue to lie about delivery/ shipping time on their website. Don’t believe it l. I ordered on July 21st. Also asked to have address changed on august 2nd but was told no because it was too far along in the process. Today is august 26th. All customer service can tell me is that it’s at the warehouse. But is it really? No clue when I’m getting items I’ve already paid for. No remedies offered by company at all. Already in school with used uniforms that don’t fit.